Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how Lumos Silva collects, uses, and protects your data when you use our website or platform services.

1. Consent

By accessing Lumos Silva (www.lumossilva.com), you agree to this Privacy Policy. If you do not agree, please discontinue use of our platform.

2. Scope of this Policy

This policy applies to all online data collected through our platform. It does not apply to offline data or services not controlled by Lumos Silva. We comply with international data protection regulations including GDPR and applicable Asian privacy laws.

3. Information We Collect

  • **Account Data**: name, email, location, social profile links (optional), and profile details.
  • **Communication Data**: any data shared when contacting us directly, including messages or attachments.
  • **Usage Data**: device type, IP address, browser type, access times, and referring URLs.
  • **Cookies**: see below.

4. How We Use Your Information

  • To operate, maintain, and secure the platform
  • To display influencer profile content (excluding private data)
  • To personalize user experience
  • To respond to inquiries and provide customer support
  • To analyze user behavior and improve services
  • To send occasional platform updates or essential service notifications
  • To comply with legal obligations

5. Cookies

Lumos Silva uses cookies to store preferences, analyze traffic, and optimize functionality. By continuing to browse, you consent to cookie usage. You can disable cookies via your browser settings.

6. Data Sharing & Disclosure

We do not sell, rent, or share your personal data with third parties for commercial purposes. We may share limited data with trusted providers to operate the platform (e.g., hosting, analytics), or where legally required.

7. Third-Party Links

Lumos Silva may contain links to third-party websites or services. We are not responsible for their privacy practices. We recommend reviewing their privacy policies separately.

8. Your Data Protection Rights

Under GDPR and other data laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data, subject to legal obligations
  • Object to or restrict certain types of processing
  • Request data portability in a readable format

To exercise these rights, contact us at [email protected]. We respond within 30 days.

9. Children’s Information

Lumos Silva is not intended for users under the age of 13. We do not knowingly collect personal data from children. If you believe a minor has submitted information, please contact us and we will delete it promptly.

10. Security

We implement appropriate technical and organizational measures to protect your data. However, no system is 100% secure. You use our platform at your own risk.

11. Data Retention

We retain personal data only as long as necessary for platform operations, legal compliance, or user account requirements. You may request deletion at any time.

12. International Transfers

If you are accessing our services from outside the country where our servers are located, your data may be transferred and stored across borders. By using our site, you consent to this transfer.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in laws or platform practices. Updated versions will be posted here. Continued use of the platform means you accept those changes.

14. Contact Us

If you have any questions about this policy or your data, contact us at [email protected].